-By booking an appointment you are agreeing to have read all polices below-

Strict Cancellation & Rescheduling Policy

We strive to accommodate our clients to the best of our ability. All of our appointment confirmations are sent via email, and text. Please honor your appointment, if you must cancel or reschedule please do so at least 48 hours before your appointment time to avoid a cancellation fee.

A $50 cancellation fee will be charged to clients for each appointment that is cancelled less than 48 hours before the appointment day. Cancellation fee will automatically be added to your next appointment service.

The easiest and quickest way to cancel or reschedule is through your email confirmation or text link you received. Scroll to the bottom of your confirmation and click on cancel or reschedule. If you try to cancel or reschedule after 48 hours from your appointment date it will not allow you to. You must call us to cancel for you.

No-shows will be billed next time client comes in for FULL service amount for their missed appointment.

And of course, if your not feeling well or an emergency as come up. Don't worry. It's okay- just give us a call and let us know. We will take care of you.

Late Appointments

Don’t we all wish that there wasn’t any traffic or meetings that ran longer than we expected? Although, we do understand that life happens. We may have a client after you.

We will do the best to accommodate you in the time we have. You will be responsible for your full appointment service. Please take in considerations anything that may delay you from being late.

Payment Options/Refunds

Lash Society uses Square Card Reader and accepts all major credit cards and cash. By scheduling your appointment you are agreeing to pay full amount of service and any existing, cancellation or missed appointment fees.

We do not offer refunds, credits, discounts or exchanges for services rendered.

New Clients — Please Book Removal & a Full Lash Set

Lash Society will no longer be able to add lash extensions to clients who have them from a different salon. Trying to add eyelash extensions on previous work that is not our own proves to be difficult and time consuming. Healthy and beautiful lash extensions come with using the same lash artist. We will be happy to provide a complimentary lash extension removal with the booking of a full set.

Please remember to book your removal and full set together. We can’t wait to meet you!

Is it a fill or full set?

If you have less than 40% of lash extensions please book a full set. When your lashes are spares and it’s been a while since you last got a fill. We may have to start over with designing your lashes and getting you back to having full, fluffy lashes. A fill just isn’t enough time and we don’t want you walking out just getting by till next fill- that’s no fun.

Children

Due to safety and liability considerations, children may not accompany you to your appointment. We cannot assure their safety when we are lashing you. Plus, it’s no fun for kids.

Cell Phones

We ask that you pretty please put your cell phone on silent. Most of our clients love to take naps. We like being able to create a relaxing escape from your daily life. Please, no talking on the phone, or watching videos in the waiting area.

Please, take responsibility for the energy you bring into this space. This is where we are passionate about what we do. We love our clients and the harmonious- loving space we have created here.
Thank you in advance!

LASH SOCIETY
509 Olive Way, Suite 1361 Seattle, Washington 98101
206 | 496 | 8020
info@lashsociety.com